Privacy Policy

Privacy Policy – UMA Learning

Effective Date: 3 May 2026
Last Updated: 3 May 2026
Responsible Party: UMA Learning (Pty) Ltd
Address: 192 Outspan Drive, Bendor Park, Polokwane, 0699
Email: info@umalearning.org
Website: https://umalearning.org

 

1. Introduction

UMA Learning (“we”, “us”, or “our”) is committed to protecting the personal information of all users of our platform, including students, parents, and educators. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the **Protection of Personal Information Act 4 of 2013 (POPIA)** of South Africa.

By registering on or using umalearning.org, you acknowledge that you have read and understood this Privacy Policy.

 

2. Who This Policy Applies To

This policy applies to all individuals who interact with UMA Learning, including:

– Students (including minors – see Section 9)
– Parents and guardians
– Teachers and educators
– Website visitors
– Partners and instructors

 

3. Personal Information We Collect

We collect the following categories of personal information:

3.1 Information You Provide Directly
– Full name
– Email address
– Password (stored in encrypted form)
– Phone number (if provided)
– Billing and payment information (processed via third-party payment processors)
– Profile information (grade, school, role)

3.2 Information Collected Automatically
– IP address
– Browser type and version
– Device information
– Pages visited and time spent on the platform
– Course progress and learning activity
– Cookies and similar tracking technologies

3.3 Information From Third Parties
– Social login data (if you register via Google or similar services)
– Partner organisation referral data

 

4. Why We Collect Your Personal Information

We collect and process your personal information for the following lawful purposes:

| Purpose | Legal Basis (POPIA) |

| Creating and managing your account | Performance of a contract |
| Delivering online courses and learning content | Performance of a contract |
| Processing payments and issuing receipts | Performance of a contract / Legal obligation |
| Sending course updates, announcements, and newsletters | Legitimate interest / Consent |
| Improving platform performance and user experience | Legitimate interest |
| Complying with legal and regulatory obligations | Legal obligation |
| Preventing fraud and ensuring platform security | Legitimate interest |

 

5. How Long We Keep Your Information

We retain your personal information only for as long as necessary:

– Active accounts: For the duration of your use of the platform
– Inactive accounts: Up to 3 years after last login, after which data is anonymised or deleted
– Payment records: 5 years as required by South African tax and financial regulations
– Communications (emails/support): 2 years

You may request deletion of your data at any time (see Section 8).

 

6. How We Share Your Information

We do not sell your personal information. We may share it with:

– Payment processors (e.g. PayFast, Stripe, or similar) – to process course and membership payments
– Email service providers – to send transactional and marketing emails
– Analytics tools (e.g. Google Analytics) – to understand platform usage (data is anonymised where possible)
– Hosting providers – Hostinger, who stores our website and platform data
– Partner organisations – only where you have explicitly consented or enrolled through a partner programme
– Law enforcement or regulators – if required by law or court order

All third parties are required to handle your data securely and in compliance with applicable privacy laws.

 

7. Cookies

UMA Learning uses cookies and similar technologies to:

– Keep you logged in to your account
– Remember your preferences
– Analyse how users navigate the platform (via analytics tools)

You can control cookie settings through your browser. Disabling cookies may affect platform functionality.

 

8. Your Rights Under POPIA

As a data subject, you have the right to:

– Access your personal information held by us
– Correct inaccurate or outdated information
– Delete your personal information (subject to legal retention requirements)
– Object to the processing of your information for direct marketing
– Withdraw consent at any time where processing is based on consent
– Lodge a complaint with the Information Regulator of South Africa

umalearning.org
📍 192 Outspan Drive, Bendor Park, Polokwane, 0699

We will respond to all requests within 30 days.

 

9. Children’s Privacy

UMA Learning serves students across Grades 1–12, which means we may process personal information of minors (under 18 years of age).

– We require parental or guardian consent before a minor can create an account
– Parents and guardians may contact us to access, update, or delete their child’s information
– We do not use children’s data for marketing purposes without explicit parental consent

If you believe a minor has registered without appropriate consent, please contact us immediately at info@umalearning.org.

 

10. Security

We take the security of your personal information seriously. Measures we have in place include:

– Encrypted passwords (never stored in plain text)
– HTTPS encryption across the entire platform
– Restricted access to personal data (staff access on a need-to-know basis)
– Regular security reviews

While we take all reasonable precautions, no system is completely secure. In the event of a data breach that affects your rights, we will notify you and the Information Regulator as required by POPIA.

 

11. Information Regulator

You have the right to lodge a complaint with South Africa’s Information Regulator if you believe your personal information has been mishandled:

The Information Regulator (South Africa)
📧 inforeg@justice.gov.za
🌐 https://www.justice.gov.za/inforeg/

 

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will:

– Update the “Last Updated” date at the top of this page
– Notify registered users by email for material changes

Continued use of the platform after changes constitutes acceptance of the updated policy.

 

13. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data:

UMA Learning
📍 192 Outspan Drive, Bendor Park, Polokwane, 0699
📧 info@umalearning.org
🌐 https://umalearning.org

 

This Privacy Policy was drafted in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA). It is recommended that this policy be reviewed by a qualified legal professional before publication.